Slow and Steady

A client in Provanta’s debt settlement program has had sufficient funds for a settlement on one of her accounts with a balance of $1,237.52 since March of this year. Provanta negotiators had been telling them so.

The agents at a collection agency responded to our offer of $401 with offers all over the map, from $932 at the highest to $507 at the lowest.  Though it was tempting to give in at times, especially with the low counter offer of $507, Provanta negotiators held firm and kept working the hardship.  The client, for her part, firmly stonewalled any attempts the collector may have made to speak to her directly.  Though it took four months, we settled for 32.4% of the current balance and saved the client $836.52.

Slow and steady will sometimes truly win the race!

(Ref. 1531)

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