Make Him an Offer He Can’t Refuse

On June 4th, one of our negotiators received an unexpected call from a collection agent. This agent wanted to make an offer to Provanta for a relatively new client.  Since the client was so new, he was just starting to  to accumulate funds in a savings account that was reserved for his debt settlement program.  The current balance on the account was $11,536, our client’s highest account, and he only had $250 in his savings account.

Our negotiator didn’t know what the offer was going to but expected it to be high.  She was prepared to decline the offer and explain it was too simply too high and unreasonable, our client had a valid financial hardship, etc, when the agent made an unexpected offer that we simply could not refuse (at least not right away).  The agent said the account can be settled for $1200 (10% of what was actually owed!).   It was simply too good for us to turn away without serious consideration.

We immediately contacted the client, who was just as excited as we were.  We discussed his options and helped him brainstom the different ways for him to come up with the money.  The creditor agreed to accept the $1200 settlement in 3 payments over 3 months which will make it easier for our client to accomodate.

(Ref.1525)

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