Continuing Support for Clients

Last month a client contacted us and asked if we could add his wife and her accounts to his current debt settlement program.

The client had enrolled in our debt settlement program earlier this year.  He and his wife had always kept their credit cards separate so his wife was not required to join the program although we highly recommended that she did.   Our client has been battling cancer for the past five years, had brain surgery to remove a tumor and only received disability income since he can no longer work.  They had an extreme medical and financial  hardship which made our debt settlement services suitable for both of them.  However, our client was hopeful that if we could help him with his accounts, they would be able to manage his wife’s debt on their own.  They wanted to try to maintain her credit rating as well as have access to a credit card in case of emergencies.

Seven months later, I am working with the wife to add her accounts to his program.  Although they have tried to keep up with her bills during this time, their situation has worsened.  She fell behind on payments a few months ago and have not been able to catch up since.  She has gone through some personal medical problems, have had surgeries and missed a lot of work.  The emotional stress of dealing with financial and medical problems escalated into a deep depression for our client’s wife.   On top of this, our client’s cancer, which had been in remission for a little while, has come back.  He will start chemotherapy next month.

I was extremely sad to hear that our client’s situation has gotten to this point.  While I am glad they decided to enroll her accounts, I wish their decision was motivated by different circumstances.   Our services will not be able to help them with the medical struggles they’ll soon be facing but we can help alleviate some of their current financial burdens.

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Technorati Tags: debt settlement, financial hardship, medical hardship

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