Confused or Dishonest?

A collection attorney from the state of Florida called Provanta in regards to a delinquent account for one of our clients in another state.  Our negotiator made a calculated offer of around thirty percent of the current claim to settle the debt in full.  The attorney countered at seventy percent, to settle.

Our negotiator asked why he was demanding such a “high amount” to settlement the account, considering the fact that there are other creditors, and it’s our job to find a Pareto optimal solution, of sorts.  The attorney responded, “…because we have filed suit on the account.”  Our negotiator then asked in which state the suit was filed (The negotiator knew the attorney was not licensed to practice law in the same state where the client resided). The attorney replied: “Florida.”

Our negotiator asked the attorney for additional information, such as the docket number and the date the client was served, etc.  At this point the attorney became confused with the questions presented, not being used to being challenged on a common debt collector ruse. Once our negotiator informed the agent that our client doesn’t reside in Florida, the frustrated attorney hung up.

Technorati Tags: debt settlement, financial hardship, debt collection, debt collection attorney

(Ref. 1503)