Collection Trickery

A collection agent called Provanta regarding a delinquent account with a current balance of $15,659.00.

The agent offer to settle for $7,047 and we countered with $5,353.00.  The agent declined our offer and demanded more funds, stating he had spoken to the client the night before and was informed there was $10,000 available for settlement.

Oddly enough, there had been approximately $10,000 available two months prior, however three accounts had settled leaving the $5353 available for negotiations.  We advised the agent of such and presented him with the same offer made previously.

Provanta also called the client to discuss the recent contact with the agent.  The client acknowledged that the agent did call and he referred him to us as previously instructed, but no discussion of funds had taken place.

The agent tried to pull a fast one on us but he was too slow this time.

Technorati Tags: debt settlement results, debt settlement percentages, debt settlement offers, debt negotiation process

Related Posts

• No Related Post